Shipping insurance is highly recommended and is available
for purchase. If you do not
purchase insurance, Sweetbottoms® Baby Boutique cannot be
responsible for any items once they have shipped. This includes lost in
transit, damaged, missing/stolen, or otherwise. Please be sure to use a
valid delivery address with a secure location where the carrier can
leave your package.
If you purchase insurance, we guarantee
delivery and a replacement package if necessary should your package
become damaged or lost.**
lost package shall be defined as a package that has not been marked as
delivered by the carrier within 30 days of the date shipped. Any
package confirmed as delivered to your address by USPS or UPS does NOT
fall under the "lost package" definition.
If you purchased insurance and your package has been lost or damaged, please contact us for further assistance.