Return to Help Index
Guarantees
Cloth Diaper Fix & Fasten Guarantee℠
  Sweetbottoms firmly stands behind the products we carry and we make every effort to ensure that our customers get quality products. To further this effort, we are proud to offer our customers a little extra guarantee for their cloth diapers. The cloth diaper Fix & Fasten Guarantee℠ is only available from Sweetbottoms. Offer terms and conditions:
  • Snap or hook and loop fasteners will be repaired free of charge.
  • Offer covers all cloth diaper brands and models offered by Sweetbottoms.
  • Offer good only for new diapers purchased through Sweetbottoms and only for original purchaser. Customer must provide proof of purchase. Our current software maintains all orders back to 3/30/2011.
  • Customer is responsible for shipping the item including all original fasteners to Sweetbottoms.
  • Sweetbottoms will ship repaired item back to customer.
  • Please allow 21 days for time in transit and repairs.
  • Manufacturer's warranty supercedes this offer. Manufacturer's warranty terms and conditions will be followed as long as the warranty is active.
  • Offer subject to change without notice.

Snap specific policies:

  • This offer is good for the life of the diaper for the original purchaser only.
  • Sweetbottoms will reattach missing/lost snaps provided the snap hole is not stretched or damaged. For replacement, either white snaps or best match available snaps will be used.
  • Replacement of hidden snaps may require utilization of snaps that are not hidden.

Hook & Loop specific policies:

  • Offer is good for two months from the date of purchase.
  • Offer covers sewing defects only. Specifically, should the original hook & loop separate partially or entirely from the diaper, Sweetbottoms will reattach the original hook & loop fastener to the diaper.
  • Offer does not cover normal wear and tear.

Low Price Guarantee
  We are a small, Mom-owned boutique, but you won't see "boutique" prices here! It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

Privacy Policy
  We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

Security
  This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.