Find quick answers to your questions below...

If you are unable to find the information you need through the links below,
please click here to Contact Us
!

Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order has not arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create or edit my Wish List?
How do I create, edit, or share my Gift Registry?
What are Sweetbottoms MyRewards?
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
Do I need to insure my package?
How much does shipping cost?
How quickly will you ship my order?
What is your return policy?
What shipping service do you use?
International Shipping
Who should I contact with questions about my international order?
Do you ship to my country?
What are my payment choices?
Can I check the status of my international order?
What is the return policy?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Store Information
"Cloth Experiment" Diaper Trial Program
Classes/Events
Contact Us
Inside Our Store
Philanthropy
Rent Our Meeting Room / Party Space
Sweetbottoms® Build Your Own Cloth Diaper Bundle℠
Sweetbottoms® MyRewards
What are your address and hours?
Why Shop with Sweetbottoms®?
Guarantees
Cloth Diaper Fix & Fasten Guarantee℠
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
What forms of payment do you accept?
When will my credit appear on my account?
When will my credit card be charged?
Cloth Diaper 101
Cloth Diapers Defined
How many diapers do I need?
Information Overload: Where do I start?!?!
Washing & Care
Product Information
Cloth Diaper Care
Product Submission
Warranty Information
Additional Support
How do I contact you?