Sweetbottoms Baby Boutique
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Home > Fix & Fasten Guarantee℠
 
Fix & Fasten Guarantee℠
Sweetbottoms firmly stands behind the products we carry and we make every effort to ensure that our customers get quality products.  To further this effort, we are proud to offer our customers a little extra guarantee for their cloth diapers.  The cloth diaper Fix & Fasten Guarantee is only available from Sweetbottoms.  Offer terms and conditions:
  • Snap or hook and loop fasteners will be repaired free of charge.
  • Offer covers all cloth diaper brands and models offered by Sweetbottoms.
  • Offer good only for items purchased *new* through Sweetbottoms and only for original purchaser.  Customer must provide proof of purchase.  Our current software maintains all orders back to 3/30/2011.
  • Customer is responsible for shipping the item including all original fasteners to Sweetbottoms.  Sweetbottoms will return shipping costs to the customer in the form of a refund on the customer's next purchase.  Purchase must be made within 30 days.
  • Sweetbottoms will ship repaired item back to customer. 
  • Please allow 21 days for time in transit and repairs.
  • Manufacturer's warranty supercedes this offer.  Manufacturer's warranty terms and conditions will be followed as long as the warranty is active. 
  • Offer subject to change without notice.
Snap-specific policies:
  • This offer is good for the life of the diaper for the original purchaser only.
  • Sweetbottoms will reattach original snaps or replace broken/defective snaps.  For replacement, either white colored snaps or best match available snaps will be used.  These may not match the diaper color and design perfectly, but will be the best we have available.  Not all color options available to manufacturers are available to us.
  • Sweetbottoms does not repair or patch diapers.  If the snap hole is stretched or too large, we will not be able to repair/replace.
  • Replacement of hidden snaps may require utilization of snaps that are not hidden. 
Hook and Loop specific policies:
  • Offer is good for two months from the date of purchase.
  • Offer covers sewing defects only.  Specifically, should the original hook and loop separate partially or entirely from the diaper, Sweetbottoms will reattach the original hook and loop fastener to the diaper.
  • Offer does not cover normal wear and tear.
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